The Importance of this Role

The Inside Sales Manager is vital to driving growth, fostering a culture of accountability, and building a strong, high-performing team. This leader will take extreme ownership, ensuring success through the creation of effective processes and the cultivation of meaningful relationships. They will act as a builder—of systems, trust, and scalable strategies—that empower the team to exceed goals. With a focus on coaching and development, the Inside Sales Manager will inspire individuals to thrive while aligning team efforts with the company’s vision.

Responsibilities

• Coach and develop a team of inside sales representatives
• Hold team accountable to achieving certain levels of performance across established metrics
• Achieve objectives through effective performance management of their team
• Work effectively with senior leadership to execute on company OKRs
• Lead presentations about the agency for a variety of audiences
• Provide feedback about agency technology, leads, carriers, and customer experience
• Participate in process improvement projects as needed
• Accomplish additional assigned tasks as needed

Requirements

• 3+ years contact center leadership experience
• Demonstrated success in B2C phone sales
• Excellent communication skills
• Analytical skills; able to use data to drive performance
• Ability to develop and motivate agents
• Motivated, self-starter with the ability to effectively manage multiple priorities
• Location: Columbus, Ohio (100% On-Site). This role requires daily reporting to our local office; remote work is not an option for this specific position

What We Offer

• Base Salary: $62,000 - $80,000
• Monthly variable bonus target: $4,000
• Career advancement - we have a culture that prioritizes internal promotion and career growth
• Matic Stock Options - all employees have ownership in Matic
• Flexible Paid Time Off - take off as much time as you need - we support work / life balance
• Medical, Dental & Vision insurance - Matic pays 100% for employees - $0 out of your paycheck for benefits!
• Health Savings Account (HSA) - with monthly $$ employer contribution
• 401(k) Retirement Plan Option
• Continuing education - licensing and professional development paid for by Matic.
• A TRUE team culture - One Team, One Dream is our company motto
• Frequent team events & activities - happy hours, charity events, game nights, volleyball/kickball/pickleball teams, etc.
• Modern and casual office environment in Uptown Phoenix with various amenities - ping pong table, coffee/espresso bar, flavored water bar, etc.

About Matic

Matic is an insurance tech startup who delivers an unbiased approach to insurance. We combine a powerful digital experience with assistance from our team of trusted advisors. Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience.

Our digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.

Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.